Refund & Cancellation Policy

Last Updated: March 31, 2026

1. Scope of Services

Newish Technology Pvt. Ltd. provides technology services, financial facilitation platforms, software solutions, and integrations. Charges may apply for premium reports, consultancy, API access, or subscription-based services.

2. Service Fees

Fees paid for services including but not limited to:

Software licensing and subscriptions
Technology integrations
API access
Premium reports and consultancy services

are non-refundable once the service has been initiated, delivered, or the application/request has been submitted to a partner institution, unless otherwise explicitly agreed in writing.

3. Payment Transactions

Payments made through third-party payment gateways (e.g., Razorpay) are subject to their respective terms and conditions.

Refunds, if approved, will be credited to the original payment method
Processing time may take 5–10 business days depending on banks/payment providers

4. Duplicate Payments

In case of duplicate transactions due to technical errors, users must notify us within 7 days of the transaction.

Upon verification, eligible duplicate payments will be refunded within 5–7 working days to the original payment source.

5. Cancellation Policy

Users may request cancellation of services by contacting our support team.

Cancellation requests will be processed based on service status and contractual terms. For subscription-based services, cancellation may take effect at the end of the current billing cycle unless otherwise agreed.

6. Non-Refundable Cases

Services already delivered or consumed
Loan or credit applications already submitted to partners
Change of mind after service initiation
Delays caused by third-party financial institutions

7. Grievance Redressal

In accordance with applicable laws, including the Information Technology Act, we have established a grievance redressal mechanism.

Grievance Redressal Officer
Newish Technology Pvt. Ltd.
D-1012/13, Indira Nagar
Lucknow, Uttar Pradesh – 226016

Email: info@newishtechnology.com
Response Time: Within 24 hours
Resolution Timeline: Within 15 working days